Wand Helpdesk

This section provides detailed answers for frequently asked questions related to the use of the Wand.education platform.

Lessons

• How do I deliver a lesson?
• How do I share a lesson with other teachers?
• Can I publish a lesson on the school repository?

Students

• How do I add students to the platform?
• How do I manually add students to a group?
• How can I add students using a CSV or XLS file?
• Can I add students that don’t have emails?
• Can I see student passwords?
• Can I print student credentials?
• What devices can I use for Wand.education?
• I forgot my email or password

Reports

• How do I see my student’s progress reports?

Library

• How do I buy a package?
• For the package I bought, it still says “Buy this package”

Payment

• How do I buy a package?

Account

• How do I change my password?
• Can I add a photo to my profile?
• Can I change my email?
• Can I move my teacher account from one school to another?
• I can’t find the activation link